Shipping and returns

Payment

We accept payments through PayPal with all major cards.
If this is your first time using PayPal, you will find that it is quick, easy, and very secure. Just put an item in your cart and click checkout, and you will quickly go through the payment process. 

Please contact us if you want to pay via Bank transfer or if you have any questions.

 

Shipping

You will enter your delivery address during the checkout. Delivery from Europe anywhere usually takes 2-5 business days. Orders are delivered with our longtime shipping partner DHL. 

Shipping times:
★★★ US, Canada, Australia // shipping time 2-4 working days 
★★★ Europe // shipping time 2-3 working days, possible personal pickup

We have experience with "over-sized" package (over 10 feet long) shipping overseas to US, Canada, Australia.

Shipping includes full insurance and you will get a tracking number.

Buyers are liable for all duties, taxes, levies or fees incurred at point of entry to the buyer's country. We are not responsible for delays due to customs.

Each of our maps is carefully packed in a rigid tube, no matter the size; we care about your purchased map.

 

Returns and exchanges

We accept returns, exchanges, and cancellations

Contact us within: 21 days of delivery

Ship items back within: 25 days of delivery

Request a cancellation within: 3 hours of purchase

Questions about your order?

Please contact us if you have any problems with your order, email info@zmaps.eu


We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. In person our maps have perfect & original vintage/sepia colors.

We want you to be happy with your purchase - upon really reasonable, serious or irresolvable quality issue we will exchange or refund up to 25 days after you have received your map. It is the buyer's responsibility for returning items in their original condition as well as return shipping costs.


All artwork, images and content © 2023 Zmaps. All rights reserved.